Expectations of a Casino

A casino is many things to different people. Some gamble for a living, while others visit to enjoy the games and atmosphere. Regardless of the reason, there are certain expectations that casino customers have when visiting.

From the house’s point of view, everything in a casino is not left to chance. Even if the game is skill-based, most casino games have mathematically determined odds that ensure the house will always win, no matter who plays. This is known as the “house edge.”

As such, casinos invest heavily in security to prevent their profits from being robbed by thieves and con artists. Whether it is hiring new personnel or reupholstering the casino floor, it takes a lot to keep the place running. Unfortunately, these investments are often thwarted by the human factor. The temptation to cheat, steal or scam one’s way into a jackpot is strong.

In addition to their investment in security, casinos must also create a manufactured blissful experience to keep gamblers coming back. This includes wafting scented oils through the ventilation system and using dazzling lights to create an ambiance that is not only enjoyable, but also euphoric. This creates a feeling of control over one’s environment and, when combined with the joyous sound of slot machines, keeps people gambling for longer periods of time.